With Dynamic Help Center, on-screen content is personalized based on each customer's current need — FAQs, product manuals, video tutorials, step-by-step guides, and more.
Dynamic Help Center allows global brands to simplify how they manage support knowledge. Using AI, support teams can create content and translate it in over 50 languages. Agents can log in to their own Help Center to quickly share personalized solutions with customers.
Mavenoid's AI uses natural language understanding to process each customer's query, presenting only information related to their current product issue each time they visit the Dynamic Help Center.
Dynamic Help Center pages are structured for SEO so search engines can display FAQs and step-by-step guides directly within results, allowing brands to respond to searches that happen outside of their owned digital channels.