Mavenoid offers industrial companies a flexible platform for support automation. Support teams use AI to quickly find information for complex installs and repairs while end-users have the ability to self-service troubleshoot.
47% self-service resolution rate
46% self-service resolution rate
16% less field-service bookings
78% self-service resolution rate
40% less time spent
on warranty claims
80% support
request automation
37% self-service resolution rate
60% less live chats
32% self-service resolution rate
Rawbike: 70% self-service resolution rate
47% self-service resolution rate
50% self-service resolution rate
60% self-service resolution rate
60% self-service resolution rate
47% self-service resolution rate
46% self-service resolution rate
16% less field-service bookings
78% self-service resolution rate
40% less time spent
on warranty claims
80% support
request automation
37% self-service resolution rate
60% less live chats
32% self-service resolution rate
Rawbike: 70% self-service resolution rate
47% self-service resolution rate
50% self-service resolution rate
60% self-service resolution rate
60% self-service resolution rate
With more than 600,000 assets under service agreements, Konecranes relies on Mavenoid to power their support operations.
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