From operating rooms to living rooms, Mavenoid helps support teams and consumers install, troubleshoot, and maintain medical equipment with personalized instructions every step of the way.
Remote support teams and on-site technicians can use Mavenoid’s AI-Powered Virtual Assistant and Dynamic Help Center to manage complex installs, troubleshoot device outages, and maintain product documentation.
How it Works: An agent supporting a blood testing machine can share detailed step-by-step troubleshooting guides directly with the lab’s maintenance team to resolve the issue without a site visit.
Health device manufacturers, remote patient monitoring companies, and home-care providers can use Mavenoid to guide users through home installs, proactively support devices, and reduce on-site support visits.
A brand making IoT-connected blood pressure monitors for aging adults can ensure their users feel confident maintaining their device at home with simple and intuitive instructions in an interface designed for accessibility.
Mavenoid is committed to the highest level of data handling and security practices. We only work with device data, not patient data.
