Pick up where Mavenoid's Virtual Assistant left off or integrate with ticketing workflows from Zendesk, Salesforce, and anywhere else agents work.
AI-powered content retrieval lets agents efficiently search product documentation for answers, cutting their time-on-ticket by 50% or more. Easily share solutions with customers via any channel: Salesforce, Zendesk, Freshdesk, LiveChat, Gmail, and more.
As tickets are solved, agent feedback is processed by Mavenoid's AI to automatically improve self-service customer support flows, further increasing resolution rates from automated tickets.
Mavenoid’s video support runs smoothly in any browser. Agents can pause, zoom, and draw on the video feed to intuitively guide users through complicated instructions.