Mavenoid’s Virtual Assistant uses AI to help customers quickly find answers, whether they’re exploring products, fixing issues, or ordering replacement parts.
Mavenoid’s artificial intelligence is specifically trained to understand how products and devices work so your customers can successfully troubleshoot using their own words. No more endless chatbot loops and frustrated customers.
Share support information with users in a format that resolves their questions. Step-by-step guides, written by humans, are best for complicated troubleshooting tasks while AI can easily generate answers for simple, routine requests.
Ensure accurate product identification when users troubleshoot, register for warranties, and order replacement parts. All it takes is a quick scan of a product label from any phone or tablet.
Connect Mavenoid to any tool that has an API. Use pre-built actions to easily create new tickets, update existing tickets, and communicate with your existing CRM platform — no code required.