Mavenoid’s Virtual Assistant uses AI to automate product support by surfacing the exact content needed to solve each customer's question, whether they're looking for a new product, troubleshooting, or ordering replacement parts.
Mavenoid’s artificial intelligence is specifically trained to understand how products and devices work so your customers can successfully troubleshoot using their own words. No more endless chatbot loops and frustrated customers.
Choose from the best of both worlds. With Mavenoid's AI, generate answers based on existing support content or design guided flows that provide detailed step-by-step instructions.
Ensure accurate product identification when users troubleshoot, register for warranties, and order replacement parts. All it takes is a quick scan of a product label from any phone or tablet.
Connect Mavenoid to any tool that has an API. Use pre-built actions to easily create new tickets, update existing tickets, and communicate with your existing CRM platform — no code required.