Pick up where Mavenoid's Virtual Assistant left off or integrate with ticketing workflows from Zendesk, Salesforce, and anywhere else agents work.
AI-powered content retrieval lets agents efficiently search product documentation for answers, cutting their time-on-ticket by 50% or more. Easily share solutions with customers via any channel: Salesforce, Zendesk, Freshdesk, LiveChat, Gmail, and more.
As tickets are solved, agent feedback is processed by Mavenoid's AI to automatically improve self-service customer support flows, further increasing resolution rates from automated tickets.
Mavenoid’s AI Agent integrates with call centers, enabling full or partial automation. Voice Assist automatically resolves L1 support calls while collecting details for higher-tier requests before connecting callers to available agents.
With auto-translate, support agents can assist customers worldwide, delivering a consistent experience regardless of language and local agent availability.
